Sunreply

For UK solar, battery, heat pump and EV installers

Your next customer is browsing at 9pm

Homeowners compare installers in the evening and at weekends. Whoever answers first usually gets the survey.

Book a demo call

Most installers reply tomorrow

Missed calls while you're on a roof, forms nobody reads until 9am, an office that shuts at 5pm. By morning they have asked three others.

  • Missed calls
  • Office shuts at 5pm

Sunreply answers in minutes, in your name

Every enquiry gets a reply by WhatsApp, text or email, checked by a real person. Add phone answering and every call is picked up too, day and night.

  • Your name, your number
  • Calls answered 24/7

Pay properly only when a survey is booked

A small monthly base, then a fee per survey that lands in your calendar. No setup fee, no 12-month contract.

See the pricing

How it works

Three steps. Nothing for you to learn.

  1. 1

    A homeowner gets in touch

    They fill in a form, reply to an ad, send a WhatsApp or ring your number. Often at 9pm or on a Sunday.

  2. 2

    Sunreply answers in minutes, in your name

    It asks the questions you'd ask: house type, roof, bills, budget. It gives your price range, never a firm quote.

  3. 3

    A survey lands in your calendar

    You get a text with the customer's details. You turn up and do what you're good at.

The maths

One extra job pays for months of Sunreply

£1,900

Typical installer profit on one solar and battery job at about £9,500.

£199

Monthly base. No setup fee, no 12-month contract.

£45

Per survey booked into your calendar, capped at £600 in any month.

21:47

A normal time for a homeowner to send an enquiry or ring you. Most installers first see it at 9am the next day. Sunreply answers before the kettle boils.

What you get

  • A quote page and ads in your name

    A fast page with a 60-second price range and your real reviews, plus Meta and Google ads run on your own account and card.

  • Every enquiry answered in minutes, 7am to 10pm

    WhatsApp, text or email in your company's name, from answers you approve. A real person checks every conversation.

  • Every call answered, day and night (optional)

    When you can't pick up, your AI assistant answers, takes the details and books the survey. Missed calls get a text back within a minute. You get a summary of every call by text.

  • Follow-up until the survey is booked

    Polite reminders for 30 days to people who went quiet, then survey slots go straight into your calendar.

  • Your old quotes chased

    People you quoted months ago who never went ahead get a friendly message. You only pay if one books a survey.

  • A Monday report you can read in a minute

    Enquiries, calls, surveys booked, jobs signed and what each signed job cost you.

See a live example

Phone answering

Hear it answer a call at 8:52pm

The greeting is your own recorded voice. Then your assistant takes over: it answers the usual questions, gives your price range and books the survey. You get a text before the caller has hung up.

Sample call, under 2 minutes. Northfield Solar is our demo company and the voices are AI.

Read the call
  1. Dave (recorded greeting)Hi, it's Dave from Northfield Solar. I'm probably up on a roof right now, so my assistant Ellie will look after you and get you booked in.
  2. Ellie (AI assistant)Hi, this is Ellie, Dave's AI assistant. What can I help you with this evening?
  3. CallerHiya. Yeah, I filled in your form earlier about solar panels and a battery. I just wanted a rough idea of what it costs, really.
  4. EllieOf course. Can I ask what kind of house it is, and roughly what you spend on electricity each month?
  5. CallerIt's a three-bed semi in Watford. We're paying about a hundred and forty quid a month.
  6. EllieThanks, that helps. For a three-bed semi, panels with a battery usually come in somewhere between eight and eleven thousand pounds, and there's no VAT on it at the moment. The exact price needs a free survey, which takes about forty minutes. I've got Thursday at ten, or Saturday at nine. Would either of those work?
  7. CallerSaturday at nine's good, yeah.
  8. EllieLovely. Saturday at nine it is. Can I take your name and the best mobile number?
  9. CallerJames Carter. It's 07700 900123.
  10. EllieThanks, James. I'll text you a confirmation now, and Mark, our surveyor, will ring you on Friday to confirm. Is there anything else I can help with?
  11. CallerNo, that's brilliant. Cheers.
  12. EllieThanks for calling Northfield Solar, James. Have a good evening.

Pricing

Simple prices. You pay most when it works.

Enquiry desk

£199 a month

+ £45 per survey booked, never more than £600 a month

  • Quote page and ads in your name
  • Every enquiry answered in minutes
  • 30-day follow-up and calendar booking
  • Old quotes chased
  • Monday report

Phone answering Optional

+ £79 a month

Added to the enquiry desk

  • Calls answered 24/7 when you can't pick up
  • Missed calls texted back within a minute
  • A text summary of every call
  • Greeting in your own voice, full voice optional
  • Up to 300 minutes a month, about 100 calls

What a month actually costs you

MonthSurveys bookedEnquiry deskWith phone answering
Quiet month4 surveys£379£458
Normal month8 surveys£559£638
Busy month15 or more£799£878

Ad spend is on top and goes straight from your card to Meta and Google. You choose the budget; most installers spend £300 to £600 a month.

  • No setup fee.
  • First 30 days: no monthly fee. You only pay £45 per survey booked.
  • Month to month. Stop with 30 days' notice.
  • One installer per area. Your enquiries are never shared.
Start the 30-day trial

15-minute call

See it working on your enquiries

We show you the system on a live example, ring the phone line together, and look at how your enquiries arrive today. Evenings and Saturday mornings are fine.

We use these details only to arrange the call. No mailing lists.

Straight answers

Who actually replies to my customers?

Replies are drafted by software from answers you approve, in your company's name. A real person checks every conversation, and anything unusual waits for you. No prices or promises go out that you haven't signed off.

Do I have to take the phone answering?

No. It's an optional extra at £79 a month. Plenty of installers start with the enquiry desk and add phone answering later.

Will callers know they're talking to an AI?

Yes. Your assistant always says it's an assistant. Customers don't mind as long as they get a quick, useful answer and a survey booked. They do mind being tricked, so we never pretend.

Can the assistant use my own voice?

By default the greeting is your own recording, then your assistant takes over in its own voice. If you want, we can make the whole call sound like you. You record two minutes, sign a consent form, and we delete the voice if you ever leave.

What if a caller asks something it can't answer?

It says it'll get you to call back, takes their details and texts you straight away. Emergencies and complaints go to your mobile.

Plug-in solar is bringing in lots of small enquiries. Can you filter them?

Yes. We answer every plug-in solar enquiry politely, explain the options, and only pass you the people who want a proper system with a survey.

Is there a contract?

No. It runs month to month and you can stop with 30 days' notice. Your page, your number and your customer data stay yours if you leave.

Who pays for the ads?

You do, directly to Meta and Google on your own card, at a budget you set. Most installers spend £300 to £600 a month. We never mark up ad spend.

What about GDPR?

You stay the data controller. We sign a data processing agreement with you that lists every tool handling your data, and we only message homeowners who have asked to be contacted or who you've quoted before.

Do you sell my enquiries to other installers?

Never. Every enquiry is yours alone. We work with one installer per area to keep it that way.

Which installers and areas do you cover?

MCS-certified solar, battery, heat pump and EV charger installers anywhere in the UK.